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Roy Lilley

Ratgeber
2Publikationen
6Buchbewertungen
Aktuelle Bücher How to Deal with Difficult People
Roy Lilley is an established writer, broadcaster and commentator on health and social issues, speaking at conferences and seminars throughout the UK and overseas. He is a former NHS Trust Chairman and writes for The Guardian, The Sunday Times, The Daily Telegraph and other national papers and management magazines.
How to Deal with Difficult People
Fast, Effective Strategies for Handling Problem People

Lilley, Roy

Kogan Page Ltd

How to Deal with Difficult People

Learn how to navigate the bullies, manipulators and complainers who drive you mad. With example dialogue and techniques, it will help you navigate tricky situations and keep your cool.By understanding the motives and individual behaviours of difficult people, you can learn to manage aggression, reduce awkwardness and remain the better person.

  • Lilley, Roy
  • 2025-05-03
How to Deal with Difficult People
Fast, Effective Strategies for Handling Problem People

Lilley, Roy

Kogan Page Ltd

How to Deal with Difficult People

Learn how to navigate the bullies, manipulators and complainers who drive you mad. With example dialogue and techniques, it will help you navigate tricky situations and keep your cool.By understanding the motives and individual behaviours of difficult people, you can learn to manage aggression, reduce awkwardness and remain the better person.

  • Lilley, Roy
  • 2025-05-03