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Richard Mullender

Richard Mullender is the founder and CEO of The Listening Institute, a communication and negotiation consultancy. He has worked with leading organizations, including KPMG, Netflix and Google. He is based in Oxford, UK.

Katie Bleach is the co-founder and Business Development Director of The Listening Institute. She previously ran the agency Good Thought Marketing, where she worked with organizations such as Tesco, Natwest and Ford. She is based in Oxford, UK.

How to Negotiate

Negotiation is one of the most challenging and intimidating elements of working life. But it doesn't have to be. Discover the essential skills and strategies you need with How to Negotiate.Whether you're discussing the terms of a new job or trying to secure a lucrative client, it's impossible to avoid negotiation at work.

How to Negotiate

Negotiation is one of the most challenging and intimidating elements of working life. But it doesn't have to be. Discover the essential skills and strategies you need with How to Negotiate.Whether you're discussing the terms of a new job or trying to secure a lucrative client, it's impossible to avoid negotiation at work.