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Pranab Kumar Panday
Pranab Kumar Panday is Professor at the Department of Public Administration, University of Rajshahi, Bangladesh. He was a Senior Fulbright Fellow at the Department of Development Sociology, Cornell University, USA in 2012. Panday's main areas of research include public policy, public administration, governance and gender studies. His major book publications include Women’s Political Participation in Bangladesh: Institutional Reforms, Actors and Outcomes (2013), and Women Empowerment in South Asia: NGO Interventions and Agency Building in Bangladesh (2016).
Citizen Charter and Local Service Delivery in Bangladesh
This book illuminates the importance of the citizen charter (CC) in local service delivery in Bangladesh. It describes how CC was implemented into the service delivery process and its impact. In the 1970s, the transition from traditional public administration to new public management was inspired by globalization, the emergence of an information and technological society, and many economic theories, such as public choice, principal-agent theory, and transaction cost.
Citizen Charter and Local Service Delivery in Bangladesh
This book illuminates the importance of the citizen charter (CC) in local service delivery in Bangladesh. It describes how CC was implemented into the service delivery process and its impact. In the 1970s, the transition from traditional public administration to new public management was inspired by globalization, the emergence of an information and technological society, and many economic theories, such as public choice, principal-agent theory, and transaction cost.